Gaming on dbkk should always be fun — never stressful. We give every player the tools, information, and support they need to keep their gaming healthy and enjoyable.
At dbkk, responsible gaming is not just a policy on a page — it is a core part of how we build and run our platform. We know that for the vast majority of our players across Bangladesh, gaming on dbkk is a form of entertainment. It is something you do to relax, to enjoy a few rounds of Teen Patti or Baccarat after a long day, or to test your skills in Callbreak with friends.
But we also know that for some people, gaming can become more than just entertainment. It can start to feel like a need rather than a choice. When that happens, it stops being fun — and that is something dbkk takes seriously. We are committed to providing every player with the tools and information they need to keep their gaming in a healthy place.
This page explains what responsible gaming means at dbkk, what tools we offer, how to recognise warning signs, and how to get help if you or someone you know needs it. We encourage every dbkk player to read through this page at least once.
These tools are available to every registered dbkk player. You can activate or adjust them at any time through your account settings or by contacting our support team.
Set a daily, weekly, or monthly deposit limit on your dbkk account. Once your limit is reached, no further deposits will be accepted until the period resets. Limits take effect immediately when set. To increase a limit, a 7-day cooling-off period applies — giving you time to reconsider.
It is easy to lose track of time when you are in the middle of a game. dbkk's session time reminders send you a notification after a set period of play — 30 minutes, 1 hour, or whatever you choose. This helps you stay aware of how long you have been playing and take breaks when needed.
Reality check notifications appear on screen at regular intervals during your gaming session. They show you how long you have been playing and your net gaming activity for the session. You can choose to continue playing or stop — the choice is always yours.
If you feel like you need a short break from dbkk, you can take a temporary break of 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place bets. Your account and balance remain intact and will be accessible once the break period ends.
Self-exclusion is a more serious step for players who feel they need a longer break from gaming. You can self-exclude from dbkk for a minimum of 6 months or permanently. Once activated, self-exclusion cannot be reversed during the minimum period. Any remaining real money balance will be returned to you.
Our support team is available around the clock to help with any responsible gaming concern. Whether you want to activate a tool, discuss your gaming habits, or just need someone to talk to about your account, we are here. Reach us at [email protected] any time.
Ask yourself these questions honestly. If you answer "yes" to two or more of them, it may be worth taking a step back and using one of dbkk's responsible gaming tools — or speaking to someone you trust.
There is no shame in recognising that gaming has become a problem. The important thing is to act early, before it affects your finances, relationships, or wellbeing. dbkk is here to support you every step of the way.
If you answered yes to any of these questions, contact our support team at [email protected] — we can help you set up the right tools immediately.
Do you spend more money on dbkk than you originally planned, or more than you can comfortably afford?
Do you find yourself thinking about gaming on dbkk when you are doing other things — at work, with family, or trying to sleep?
Have you ever tried to cut back on your gaming but found it difficult or impossible to stick to your own limits?
Do you chase losses — meaning you keep playing to try to win back money you have already lost?
Have you borrowed money, sold belongings, or used money meant for bills or family expenses to fund your gaming?
Has your gaming caused arguments, stress, or concern among your family members or close friends?
Do you feel anxious, irritable, or restless when you are not able to play, or when you try to stop playing?
Have you ever hidden your gaming activity or the amount of money you have spent from people close to you?
These practical tips can help you keep your gaming enjoyable and within healthy boundaries — whether you are a new player or a long-time dbkk member.
dbkk operates a strict 18+ policy. No person under the age of 18 is permitted to register an account or place bets on the dbkk platform. During registration, we collect date of birth information and may request identity verification documents to confirm a player's age. If we have reason to believe that an account is being used by a minor, we will suspend the account immediately and conduct a full review.
If you are a parent or guardian and you are concerned that a child in your household may be accessing dbkk, we recommend using parental control software to restrict access to online gaming sites. You should also keep your dbkk login credentials private and never share your account with anyone.
dbkk's responsible gaming team monitors player activity for patterns that may indicate problem gambling. These include sudden large increases in deposit amounts, frequent deposits followed by immediate losses, extended gaming sessions without breaks, and repeated attempts to reverse withdrawal requests. If our team identifies these patterns, we may reach out to the player directly to check in and offer support.
We may also temporarily restrict an account if we have serious concerns about a player's wellbeing, even if the player has not requested this. This is done out of genuine care for our players, not to restrict their freedom. Any such restriction will be communicated clearly, and the player will have the opportunity to discuss it with our support team.
dbkk's promotional bonuses and rewards are designed to enhance the gaming experience — not to encourage excessive spending. We do not offer bonuses that are specifically designed to pressure players into depositing more than they are comfortable with. Players who have activated deposit limits or self-exclusion tools will not receive promotional communications encouraging them to deposit or play.
dbkk is designed to be accessible to players across Bangladesh at a range of budget levels. We offer low minimum deposit options so that players can enjoy the platform without needing to spend large amounts. We strongly encourage all players to set deposit limits that reflect what they can genuinely afford — not what they hope to win back.
If you feel that your gaming has become a serious problem, we encourage you to seek support beyond what dbkk can offer. Speaking to a trusted friend or family member is often the first and most important step. Professional counselling and support services are also available for people dealing with gambling-related issues.
dbkk's support team can provide guidance on finding appropriate help and can activate self-exclusion on your account immediately if you request it. Contact us at [email protected] — we will respond promptly and treat your situation with complete confidentiality.
Join dbkk today and set your deposit limits and session reminders from the moment you register. Gaming is more enjoyable when you are in control — and dbkk makes it easy to stay that way.
Already have an account? Log in to manage your responsible gaming settings