Legal

dbkk Terms and Conditions —
Know the Rules Before You Play

These terms govern your use of the dbkk platform. They're written to be clear and fair. Please read them before registering or placing any bets on dbkk.

Key Points

What These Terms Cover

A quick overview of the main areas covered in the dbkk Terms and Conditions. Full details are in the sections below.

Account Eligibility

You must be at least 18 years old to register on dbkk. One account per person is permitted. Providing false information during registration is a breach of these terms and will result in account closure and forfeiture of any balance.

Deposits & Withdrawals

dbkk supports bKash, Nagad, and Rocket for deposits and withdrawals. All transactions are processed in Bangladeshi Taka. Withdrawals are subject to identity verification and are typically processed within one to three hours of approval.

Bonus Terms

All bonuses offered by dbkk are subject to wagering requirements and time limits. Bonus funds cannot be withdrawn until the wagering requirement is met. dbkk reserves the right to modify or withdraw bonus offers at any time with reasonable notice.

Account Security

You are responsible for keeping your dbkk login credentials secure. Do not share your password with anyone. dbkk will never ask for your password via email or chat. Any activity on your account is your responsibility unless you report unauthorised access promptly.

Responsible Gaming

dbkk is committed to responsible gaming. Players can set deposit limits, session time limits, and request self-exclusion at any time. If you believe you have a gambling problem, please use these tools or contact our support team immediately.

Prohibited Conduct

Fraud, collusion, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited on dbkk. Violations will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities.

Last updated: 1 January 2025 — These terms apply to all dbkk accounts registered from this date.

1 Introduction

Welcome to dbkk. These Terms and Conditions ("Terms") govern your access to and use of the dbkk online gaming platform, including the website at dbkk.one, the dbkk mobile application, and all associated services. By registering an account or using any part of the dbkk platform, you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not register an account or use the dbkk platform. These Terms form a legally binding agreement between you and dbkk. Please read them carefully before proceeding.

dbkk reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the dbkk platform after changes are published constitutes acceptance of the updated Terms.

2 Eligibility

To register and use a dbkk account, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a natural person — corporate or institutional accounts are not permitted.
  • You must not be subject to any legal restriction that prohibits you from participating in online gaming.
  • You must not have previously had a dbkk account that was closed or suspended for a breach of these Terms.
  • You must provide accurate and truthful information during the registration process.

dbkk reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, dbkk may suspend or close your account and withhold any pending withdrawals pending investigation.

3 Account Registration

Each person is permitted to hold only one dbkk account. Creating multiple accounts — whether under the same name, the same payment method, or the same device — is a breach of these Terms and will result in all associated accounts being closed and any balances being forfeited.

When registering on dbkk, you must provide your real name, a valid mobile number, and accurate payment details. You are responsible for keeping your registration information up to date. If your contact details change, please update them in your account settings or contact dbkk support.

dbkk may carry out identity verification checks at registration or at any point during your use of the platform. This is a standard process and is required to protect both you and the integrity of the dbkk platform. Failure to complete verification when requested may result in your account being restricted.

One account per person. If you suspect someone has created a dbkk account using your details without your permission, contact our support team immediately at [email protected].

4 Deposits & Withdrawals

dbkk accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. All transactions on the dbkk platform are conducted in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. Minimum withdrawal amounts may vary by payment method and are displayed in your account dashboard.

Deposits are credited to your dbkk balance promptly upon confirmation from the payment provider. If a deposit does not appear in your account within 30 minutes, please contact dbkk support with your transaction reference number.

Withdrawal requests are reviewed and processed by the dbkk payments team. Most withdrawals are completed within one to three hours of submission. In some cases, additional verification may be required before a withdrawal can be approved, which may extend processing time.

  • Withdrawals can only be made to a payment method registered in your name.
  • dbkk does not charge fees on standard withdrawals, but your payment provider may apply their own charges.
  • Funds deposited via a specific method must be withdrawn to the same method where technically possible.
  • dbkk reserves the right to request documentation to verify the source of funds for large withdrawals.

5 Bonuses & Promotions

dbkk offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These specific terms are displayed alongside each promotion on the dbkk platform.

General bonus rules that apply across all dbkk promotions unless otherwise stated:

  • Bonus funds are separate from your real money balance and will be used after your real money balance is depleted.
  • Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
  • Bonuses are intended for personal recreational use only and may not be exploited through systematic betting strategies designed to guarantee profit.
  • dbkk reserves the right to void bonuses and associated winnings if abuse or exploitation is detected.
  • Only one welcome bonus is available per player, per household, and per device.
  • Bonuses expire if not used within the stated time period. Expired bonuses cannot be reinstated.

dbkk may modify, suspend, or withdraw any promotion at any time. Where possible, reasonable notice will be given to affected players. Continued participation in a promotion after changes are announced constitutes acceptance of the updated terms.

6 Gameplay Rules

All games available on the dbkk platform — including Teen Patti 20-20, Baccarat, Callbreak, Lucky Dice, Fortune Bingo, Astar Live, and 24 Hour Grand Prix — are governed by individual game rules displayed within each game interface. By placing a bet, you confirm that you understand and accept the rules of that game.

dbkk uses live dealers and physical equipment for its live dealer games. Game results are final once the round is completed and confirmed by the dealer. In the event of a technical fault during a game round, dbkk will investigate and resolve the issue in accordance with its fair play policy. Where a round cannot be completed due to a technical error, bets will be voided and stakes returned to players.

  • Bets placed after the official betting window has closed will be voided.
  • Minimum and maximum bet limits apply to all games and are displayed within the game interface.
  • dbkk reserves the right to void bets placed in error or as a result of a system malfunction.
  • Game history is recorded and available in your account for review.

7 Prohibited Conduct

The following activities are strictly prohibited on the dbkk platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of all balances, and may result in legal action:

  • Creating multiple accounts or using another person's account.
  • Providing false, misleading, or fraudulent information at any point.
  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs, errors, or vulnerabilities in the dbkk platform.
  • Attempting to launder money or use dbkk for any illegal financial activity.
  • Harassing, threatening, or abusing dbkk staff or other players.
  • Attempting to reverse engineer, copy, or replicate any part of the dbkk platform.

dbkk monitors all account activity and uses fraud detection systems to identify suspicious behaviour. If your account is flagged for investigation, it may be temporarily restricted while the review is conducted. dbkk will communicate the outcome of any investigation to the affected player.

8 Account Security

You are solely responsible for maintaining the confidentiality of your dbkk account credentials, including your username and password. dbkk strongly recommends using a unique, strong password that is not used on any other platform.

  • Never share your dbkk login details with anyone, including friends or family members.
  • dbkk staff will never ask for your password via any channel.
  • Log out of your account when using a shared or public device.
  • Enable any additional security features available in your account settings.

If you suspect that your account has been accessed without your authorisation, contact dbkk support immediately. dbkk will investigate and take appropriate action, which may include temporarily locking your account to prevent further unauthorised activity.

9 Privacy & Data

dbkk collects and processes personal data in accordance with its Privacy Policy. By registering on dbkk, you consent to the collection and use of your personal information as described in the Privacy Policy. This includes your name, contact details, payment information, and gaming activity data.

dbkk uses your data to operate your account, process transactions, provide customer support, comply with legal obligations, and improve the platform. dbkk does not sell your personal data to third parties. For full details on how your data is handled, please review the Privacy Policy.

10 Responsible Gaming

dbkk is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings and can be activated at any time.

If you feel that your gaming is becoming problematic, we encourage you to use these tools or contact our support team. dbkk takes responsible gaming seriously and will work with you to find an appropriate solution. For more information, please visit our Responsible Gaming page.

  • Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum cooling-off period.
  • Deposit limits take effect immediately once set and can only be increased after a 7-day waiting period.
  • Players who have self-excluded must not attempt to re-register on dbkk during the exclusion period.

11 Account Termination

You may close your dbkk account at any time by contacting our support team. Upon closure, any real money balance remaining in your account will be returned to your registered payment method, subject to standard verification procedures. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

dbkk reserves the right to suspend or permanently close any account that is found to be in breach of these Terms, without prior notice. In cases of suspected fraud, money laundering, or other serious violations, dbkk may withhold account balances pending investigation and may report the matter to relevant authorities.

12 Limitation of Liability

dbkk provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. dbkk shall not be liable for any losses arising from platform downtime, technical faults, or interruptions to internet connectivity.

To the maximum extent permitted by applicable law, dbkk's total liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the claim. dbkk is not liable for any indirect, consequential, or incidental losses.

Gaming involves risk. By using dbkk, you acknowledge that you may lose money and that dbkk is not responsible for any financial losses incurred through gameplay. Please only gamble with money you can afford to lose.

13 Changes to Terms

dbkk may update these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised effective date.

If you do not agree with the updated Terms, you must stop using the dbkk platform and may request account closure. Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised Terms.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your dbkk account, please contact our support team. We are available 24 hours a day, 7 days a week.

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Email Support
[email protected]
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